Shipping policy
We are committed to ensuring that your goods arrive safely and on time. In accordance with the relevant EU shipping regulations, the following are our terms of carriage:
Scope of transport
We offer EU-wide shipping services to most countries and regions.
Countries and regions for international shipping may have different shipping options and fees, depending on the shipping method selected at checkout.
Shipping costs
Shipping costs are based on the weight, dimensions, and destination of the order, and will be displayed at checkout.
For some promotions, we may offer free shipping or preferential shipping policies.
Transit time
Standard delivery usually takes 20-40 business days, depending on the destination.
During the shipping process, you will receive a tracking number so that you can track the status of your package in real-time.
Order processing
Orders will be processed and shipped within 5-7 business days after payment is confirmed.
During peak periods or exceptional circumstances, there may be a delay in the delivery time.
Shipping Risks
The goods are in transit and are deemed to have been delivered to the shipping company once they have been shipped. In the event of damage or loss of transport, the customer may file a claim in accordance with the carrier's policy.
We do our best to ensure that the goods are in good condition, but we cannot control the risks in the transportation process of third parties.